Description
Learn how to use root cause analysis within your company. This course provides knowledge and skills in the most commonly used methods for root cause analysis and can help you solve challenges as they arise, as well as pre-empt issues in the future.
Completion criteria: The SGS certificate is available to download once you have achieved a pass mark of 80% or more in the final assessment to complete this course.
You will be granted 12 months access to this course, effective from the date of purchase.
Objectives
- Give an overview of root cause analysis and its purpose
- Understand and use the ‘5 Whys’ methodology
- Draw and implement a fishbone diagram
- Record and read an FMEA table
- Proactively affect the lessons learnt from an ICAM model
- Design and develop a bowtie diagram