Root Cause Analysis eLearning

This subject consists of 2 modules, which explore Root Cause Analysis.

1. Introduction to Root Cause Analysis methods.
2. Understanding incident analysis tools.

• I will have a good understanding of root cause analysis as a problem solving process when conducting an investigation into an identified incident in the workplace.
• I will be able to interpret and apply all the investigation and analysis tools available to me, which will assist me in identifying what really went wrong and making recommendations on the necessary corrective/preventive actions to avoid future incidents.