Effective Negotiation Skill

Description

*** SGS also provide e-certificate and e-document (e-document will be provided for In-house training only). This enables leaners to be free from certificate loss, to reduce storage space, and ultimately to be environmental-friendly to which SGS’s current policy is attached.***

Objectives

To learn a foundation, techniques, and strategies of a negotiation to become a professional business negotiator

Content

 Part 1:  Basic of negotiation
• Understand a role of a manager and a basic of negotiation
• Control a situation, timing, location, organizational culture, and number of people involving a negotiation
• Important factors
 
 Part 2:  Strategic Planning for systematic negotiation
• Entering to a negotiation with a decent standpoint
• Setting target
• Considering aspects and  identifying roles of other party
• Ways to disclose information and accepting information effectively
• Types of negotiation and techniques to control pressure 
• Strategic planning and process of negotiation
• Negotiation psychology: analysing strength and weakness
 
 Part 3: Effective negotiation techniques
• Communication skills for effective negotiation
• Ways and techniques to control communication during a negotiation
• Exchanging information successfully
• Conflict management and problem solving techniques
• Analysing behaviour and choosing the right language to negotiate
• How to yield mutual satisfaction
• Summary and implementation

 Case Simulation: Business Negotiation