DESCRIPTION
Organizations should plan and implement actions to address risks and opportunities for enhancing quality of product and services and satisfying the need and expectation of customers and interested parties.
This workshop uses a new innovative strategy tool from LEGO’s Danish headquarters, LEGO® SERIOUS PLAY® methodology “© [2017] The LEGO Group”. It is a creative process which facilitates meeting, communication and problem solving. Participants are led through a series of questions, probing deeper and deeper into the subject.
COURSE OUTLINE:
- - Visualize internal and external issues
- - Identify the needs and expectations of interested parties
- - Observe the effect of risk and opportunities
- - What actions should be taken to address
- - Wrap up
PROFESSIONAL TRAINER:
WONG Kin Wai
- - Certified and trained facilitator of LEGO® SERIOUS PLAY® method and materials
- - Over 15 years of experience in the field of management and entrepreneurial consulting, auditing and training.
- - An experienced trainer and delivers training a broad range of industries in the areas of quality management, project management, project development, process control and monitoring.
- - IRCA registered ISO 9001:2008/2015 lead auditor and ISO 14001:2015 auditor.
(SGS Hong Kong Ltd. reserves the right of final tutor arrangement)
CERTIFICATION (Attendance: 100%):
Delegates who successfully completed the course will be issued a certificate by SGS Hong Kong Limited.
GENERAL INFORMATION:
Venue: TBC
Medium: Cantonese
*Early Bird Price will be offered to participant whose enrolment is made one month prior to the course or online booking
**2 or more enrolment in same organization is more effective and enjoy special discount
OBJECTIVES
Internal and external issues, interested parties, risk and opportunities could be visualized and reflected by this collaboration method of subversion of inertia thinking and thereby unlocking your potential for determining what actions should be taken to address the risks and opportunities.
AUDIENCE
Leader and top management
Classroom Half DAY
44687477