Equip yourself with the knowledge and skills required to internally audit a quality management system based on ISO 9001:2015 (or equivalent), and report on the effective implementation and maintenance of the management system according to ISO 19011 audit guidance.
Objectives
Understand the application of Quality Management Principles in the context of ISO 9001:2015
Relate the quality management system to the organizational products, including services and operational processes
Understand the application of the principles, procedures and methods of auditing
Understand the conduct of an effective audit in the context of the auditee's organizational situation
Understand the application of the regulations, and other considerations that are relevant to the audit, the management system and the conduct of the audit
Practice personal behaviours necessary for the effective and efficient conduct of a management system audit.
Establish and plan the activities of an effective audit team
Communicate effectively with the auditee and audit client
Organize and direct audit team members
Prepare and complete the audit report
Audience
Internal Auditors, QMS Auditors, Lead QMS Auditors, Business Improvement QMS Auditors, Principal Auditors, and those working within quality management systems who wish to expand their auditing capabilities.
