Classroom 4 Days
43882406
Description
The objective of this course is to provide learners with the knowledge and skills required to perform an internal audit of part of a LMS based on ISO/IEC 17025:2017 (or equivalent) and report on the effective implementation and maintenance of the management system in accordance with ISO 19011 and to contribute to the continual improvement of the MS. The course refers to ISO/IEC 17025:2017 as the management system standard that provides the context for internal audit.Objectives
Upon completion of this course, learners would be able to -- With reference to Plan-Do-Check-Act cycle , explain the process-based LMS model for ISO/IEC 17025:2017 and the role of Internal Audit in the maintenance and improvement of LMS.
- Explain the role and responsibilities of an auditor to plan, conduct, report and follow up an internal LMS audit in accordance with the principles given in ISO 19011 where appropriate
- Plan, conduct, report and follow up an audit of an LMS to establish conformity (or otherwise) with ISO/ IEC 17025 and in accordance with the principles given in ISO 19011 where appropriate.
Learners will need to demonstrate acceptable performance in these areas in order to complete the course successfully.
SESSION 1: PROCESS-BASED LABORATORY MANAGEMENT SYSTEMS (LMS)
- The need for and benefits of an LMS
- Structure of ISO/IEC 17025:2017
- Policy and objectives
- Documented information
- The process approach
- PDCA cycle
- Continual improvement
- Difficult issues
- Performance evaluation
- Implications for auditors
- The definition of audit
- ISO 19011
- ISO/IEC 17025:2017, Clause 8.8
- Principles of auditing
- Role and responsibilities of auditors
- The audit processes
- Planning the audit
- Preparing for the on-site audit
- Pre-audit contact with the auditee
- Document review
- Audit checklist
- Gathering information
- Opening meeting
- Conducting the audit
- Questioning techniques
- Controlling the audit
- Audit review meeting
- Audit findings
- Corrective Actions Requests(CARs)
- Observations opportunity for improvement
- Presenting the findings
- Reporting on the audit
- Corrective action
- Follow-up and close out
- Personal characteristics of auditor
- Competence of auditors
Audience
This course is meant for professionals / technicians / individuals who wish to- Understand the standard
- Want to become laboratory internal auditor
- Manage / support, test laboratory functions
- Manage laboratory operations
- Gain confidence in managing laboratory functions.
Classroom 4 Days
43882406