This training develops in participants the skills needed to assess and report on the conformance and effective implementation of processes, and to contribute to the continual improvement of the quality management system based on the ISO 9001 standard.
IRCA Accreditation
We are accredited by the International Register of Certified Auditors (IRCA) globally. This course is accredited by IRCA, 17993 - PT 236
Prior Knowledge Requirements
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Before starting this course, you must inform students that they are expected to have the following prior knowledge:
- Management systems
- The Plan, Do, Check, Act (PDCA) cycle
- The core elements of a management system and the interrelationship between top management responsibility, policy, objective, planning, implementation, measurement, review and continual improvement.
- Quality management
The fundamental concepts and the seven quality management principles (see ISO 9001)
- Customer focus
- Leadership
- Engagement of people
- Process approach
- Improvement
- Evidence-based decision making
- Relationship management
- The relationship between quality management and customer satisfaction.
- ISO 9001
An understanding of the requirements of ISO 9001 and the commonly used quality management terms and definitions, as given in ISO 9000, which may be gained by completing an IRCA Certified Foundation Training course or equivalent.
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Trusted ISO 9001 internal training from a leading course provider
Our courses are delivered by tutors who are quality management system experts and experienced trainers. Your knowledge and skills will be developed through an interactive and practical approach to learning. Case study materials and role-play exercises are used to develop and practice skills in all phases of auditing. Participants are continually assessed and required to complete the continuous assessment process.
Contact your local SGS office for full details of the courses available in your region.
