Upon completion of this course, delegates will have an awareness of:
- Overview of IATF 16949:2016
- Change History
- Annex SL
- PDCA Model
- Process Approach
- Introduction to Customer Specific Requirements
Course Content
Session 1 - Overview and history of IATF 16949
- Overview, who is IATF and History of QS/ISO/TS/IATF
- IATF Rules for Certification
Session 2 - Structure of IATF
- Structure of IATF Annex SL,10 clauses
- PDCA Model (before and after)
- Annex A – Control Plan
- Annex B – Bibliography, CSRs, Core Tools
Session 3 - Introduction to Customer Specific Requirements
- What is/is not a Customer Specific Requirement
- Where in the IATF standard are CSRs required (7.5.1.1 item d matrix)
- IATF OEM CSRs – where to find them ie. IATF Global oversight offices
- Process for implementing, communicating including changes of CSRs within the organisation
- Internal Audit shall include that CSRs are being used across the organisation
- Score Card Performance, feedback to management
Session 4 - Automotive Process Approach
- Turtle Diagram
- Input, Outputs
- Measures, effectiveness efficiency
- Include CSRs and impact on process
- Risk to the process
- Process owners defined
