This course aims to give you a solid understanding of the principles of auditing and how to conduct and manage audits and audit programs.
ISO 19011:2011 provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits. It also gives guidance on the evaluation of competence of individuals involved in the audit process, including the person managing the audit programme, auditors and audit teams.
Topics:
- Principles of auditing
- Planning an audit
- Conducting an audit
- Reporting results
- Managing an audit program
- Follow-up
- Conducting management system audit