Classroom
45437437
Description
“Anything that can go wrong will go wrong.”
The main objective of an effective implementation of a management system is to achieve intended results using processes which are defined, communicated, implemented, monitored, evaluated, and improved.
To achieve this, we control the conditions of production and service provision which includes the implementation of actions to prevent human error. (ISO 9001:2015 Clause 8.5.1 g)
The primary goal of this training is to effectively equip, develop and enable the participants to come up with appropriate controls for providing products and delivering services that ensure that the intended results are achieved by reducing the potential for nonconforming outputs due to human error.
This course contains the following topics:
Identifying types of human errors and what causes them
Assessing how vulnerable your processes are for human errors
Methodologies on how to lower chances of human error
Objectives
At the end of this course, participants will be able to:
1. Identify types of human errors;
2. conduct a human reliability assessment; and,
3. identify and implement methodologies to error-proof operations.
Audience
Ideal for Line Supervisors, Process Planners, HR Professionals and Quality Management Practitioners
Classroom
45437437