Customer Relations as a business element is very straightforward as it should be in tune with your or your organization’s prescribed level of customer excellence. However, in actual practice, a company’s front liners or those who have a level of customer interaction, will agree that it is anything but.
Communication is a key element in customer service. However, maintaining customer relations that include assuaging the customer from a complained below-par service, requires the human factor with a big serving of understanding and a huge dollop of patience.
Note:
- Book early with us until July 17, 2019 to avail the early bird discount at PhP 1,999.00
- A walk-in rate will be charged at PhP 2,999.00 or 20% over that of the regular reservation rate