Module 1 - Introduction to IATF 16949:2016

My Offerings


The introduction to IATF 16949:2016 Module 1 consists of 4 sessions.

In order to fully complete the course and understand the IATF standard, 100% attendance is required.

On completion of this course, a certiifcate will be issued.


Upon completion of this course, delegates will have an awareness of:

  • Overview of IATF 16949:2016
  • Change History
  • Annex SL
  • PDCA Model
  • Process Approach
  • Introduction to Customer Specific Requirements


Course Content

Session 1 - Overview and history of IATF 16949

  • Overview, who is IATF and History of QS/ISO/TS/IATF
  • IATF Rules for Certification


Session 2 - Structure of IATF

  • Structure of IATF Annex SL,10 clauses
  • PDCA Model (before and after)
  • Annex A – Control Plan
  • Annex B – Bibliography, CSRs, Core Tools


Session 3 - Introduction to Customer Specific Requirements

  • What is/is not a Customer Specific Requirement
  • Where in the IATF standard are CSRs required ( item d matrix)
  • IATF OEM CSRs – where to find them ie. IATF Global oversight offices
  • Process for implementing, communicating including changes of CSRs within the organisation
  • Internal Audit shall include that CSRs are being used across the organisation
  • Score Card Performance, feedback to management


Session 4 - Automotive Process Approach

  • Turtle Diagram
  • Input, Outputs
  • Measures, effectiveness efficiency
  • Include CSRs and impact on process
  • Risk to the process
  • Process owners defined


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