UPON COMPLETION OF THIS COURSE, LEARNERS WILL BE ABLE TO:
• With reference to the Plan-Do-Check-Act cycle, explain the process-based QMS model for ISO 9001:2015, and the role of internal audit in the maintenance and improvement of QMS;
• Explain the role and responsibilities of an auditor to plan, conduct, report and follow up an internal QMS audit, in accordance with ISO 19011 and ISO/IEC 17021-1 where appropriate;
• Plan, conduct, report and follow up an internal audit of part of a QMS based on ISO 9001:2015, and in accordance with ISO/IEC 17021-1 where appropriate.
Learners will need to demonstrate
acceptable performance in these areas to complete the course successfully.