The “HEA! Management Style” for the Post 80’s Managers - Mindsets and Skills

Description

COURSE OUTLINE:

The course consists of two parts. The first part is about the right mind set and right management skills that Post 80’s managers should possess for managing the new generation workforce. The second part is about using the right system and tools to manage the results. 

(1) Communication (對嘴溝通力) - talk as equal peers, never talk down

(2) Motivation (勁爆推動力) - be encouraging, nurture and do not beat people up

(3) Leadership (Orz領導力) - ‘easier to command, better to inspire’ and provide direction

(4) Affinity (真-親和力) - be inclusive, make it enjoyable, equal respect and, ‘be a partner, not a boss’ , establish friendship

(5) Execution (神級執行力) - don’t be ordering, don’t stereotype, allow freedom but provide clear goals and flexible process

PROFESSIONAL TRAINER:

Paul Ma

Paul has over 20 years of managerial experience in HR, learning and development. His areas of expertise include customer service system, brand culture building, operation efficiency system and managerial development scheme. He has been serving as the Chairman of Hong Kong Retail Management Association Service & Courtesy Award from 2001, 2002, 2008 to 2016. Paul is also currently serving the working committee of Accreditation of Assessment Agency (RPL- Retail).

(SGS Hong Kong Ltd. reserves the right of final tutor arrangement)

CERTIFICATION (Attendance: 100%):
Delegates who successfully completed the course will be issued a certificate by SGS Hong Kong Limited.
 
GENERAL INFORMATION:
Venue: T.S.T. / Wan Chai / Sheung Wan Training Centre / TBC 
Medium: Cantonese supplemented with English materials

* Early Bird Price will be offered to participant whose enrolment is made one month prior to the course or online booking

Objectives

The post 80’s are gradually becoming team leads or department managers in the job market. As they are facing different challenges while managing the new generations workforce. The leadership and management style they learned from their seniors are no longer applicable to now.

The challenges that they are currently facing are:

• Being seen roistering when they follow the old school management style
• Confronting team members but afraid of jeopardizing their relationships
• Experiencing discipline issues with subordinates
• Communicating the right ways with new generations
• Addressing different life value of younger generation
• Searching for the appropriate motivational factors for new generation

The “HEA! Management Style” is designed for the characteristics of post 80’s managers to manage the new generation workforce. It emphasizes on “Working smart not working hard!”, “Do less for more” and the “80/20” philosophy (不做多餘嘢！). All it does is to help new managers to stay focus on the key issues and deliver the results in this challenging time.

Audience

Existing and potential young executives who were born after the 80’s or 90’s. These young executives have the roles and responsibilities to lead and develop a team of young members.