Essential Skills - Influencing, Negotiation and Persuasion Training Course

DESCRIPTION

The ability to positively influence and persuade others is essential. This training enables you to identify and apply the skills required to effectively influence outcomes through reasoning and effective tactics.

This one-day workshop explores the characteristics of effective influencing and negotiating behaviours. The course also focuses on how to deal with those who apply pressure, power and coercive tactics to achieve results.

Agenda: 

• Introduction and Objectives
• Influencing and its Impacts
• Personal Styles of Influence
• Blockages and Barriers to Effective Outcomes
• Preparing Options
• Anticipating Resistance and Preparing Strategies
• Reviewing Effectiveness
• Applying the Principles in Practice
• Action Planning

OBJECTIVES

By the end of this one-day course participants will be able to:

• Understand influential communication techniques
• Recognise existing skills and style preferences
• Read the signs and signals that affect the decisions of others
• Apply skills in practical case study scenarios