CPD Program - ISO 9001:2015 - Quality Management Systems Foundation Training Course

Description

This training has been designed to help demonstrate commitment to quality and customer satisfaction, as well as continuously improving your quality management systems (QMS). The objective of the training is to provide participants with an overview of the purpose and requirements of ISO 9001 as a tool for business improvement.

Prior Knowledge Requirements

Before starting this course, you must inform students that they are expected to have the following prior knowledge:

a) Management systems

• The Plan, Do, Check, Act (PDCA) cycle
• The core elements of a management system and the interrelationship between top management responsibility, policy, objective, planning, implementation, measurement, review and continual improvement.

b) Quality management

The fundamental concepts and the seven quality management principles (see ISO 9001)

• Customer focus
• Leadership
• Engagement of people
• Process approach
• Improvement
• Evidence-based decision making
• Relationship management
• The relationship between quality management and customer satisfaction.

c) Quality management terms and definitions

The commonly used quality management terms and definitions (see ISO 9000)

IRCA Accreditation

We are accredited by the International Register of Certified Auditors (IRCA) globally. This course is accredited by IRCA, 17992 - FD 116.

Trusted ISO 9001 foundation training from a leading course provider

Our courses are delivered by tutors who are quality management system experts and experienced trainers. Your knowledge and skills will be developed through an interactive and practical approach to learning. Case study materials and role-play exercises are used to develop and practice skills in all phases of auditing. Participants are assessed and are required to pass the continuous assessment.

Contact your local SGS office for full details of the courses available in your region.

Remark:

• Course successful completion only satisfies part of the requirement for certification of auditor.
• The successful completion certificate is valid for 5 years for the purpose of certification by CQI/IRCA. 

CERTIFICATION (ATTENDANCE 100%)

Delegates who successfully completed the course will be issued a completion of certificate by CQI/IRCA.

GENERAL INFORMATION

Venue: T.S.T. / Wan Chai / Sheung Wan Training Centre / HKSTP/ TBC

Medium: Cantonese supplemented with English material

*Early Bird Price will be offered to participant whose enrolment is made one month prior to the course or online booking

*This course has been subsidized by Recycling Fund (The Fund aims at providing training and certification services for grantees of Small-scale Standard Projects Type I)

* 20% discount will be offered to HKIE Members  

Objectives

• Explain the purpose and benefits of a quality management system
• Outline the structure and content of ISO 9001 and its relationship with ISO 9000
• Explain the specific quality management-related requirements of ISO 9001

Audience

The training is an introduction for anyone involved in the development, implementation and management of a QMS based on ISO 9001:2015. If you plan to complete other ISO 9001 training, such as the Auditor/Lead Auditor Training or the Internal QMS Auditor Training, you will receive during this course the knowledge and understanding of ISO 9001 upon which to build auditing skills.
Please note: Participants are not expected to possess knowledge of auditing, quality management systems or ISO 9001 before attending the course.