CPD Program - Leadership Directions: Supervision and People Management

Description

* 20% discount will be offered to HKIE Members 

Objectives

PROFESSIONAL TRAINER:

Mr. Jimmy Lai, Certified NLP Trainer

Jimmy's professional experience is various and veteran. He specializes in the areas of sales management and training development, especially in the hospitality training development.

As part of a senior management team in various companies in the past years, Jimmy has the capabilities and experience in capturing the whole picture of business operations and connecting all departments to work together with  purposes through leading, innovation, staff development, problem-solving and motivation.

As a certified NLP trainer, Jimmy  is experienced in the delivery of coaching, mentoring and training in both individual and group settings in the areas of communications, teamwork, customer service, leadership, management training, succession planning  and presentation skills for the following industries like telecommunications, education, insurance, and retail.

Jimmy believes in walking the talk, and strives to be authentic, relevant, and practical in his workshops and ethical in his business dealings.

CERTIFICATION (Attendance: 100%):
Delegates who successfully completed the course will be issued a certificate by SGS Hong Kong Limited.
 
GENERAL INFORMATION:
Venue: T.S.T. / Wan Chai / Sheung Wan Training Centre / TBC 
Medium: Cantonese supplemented with English materials

Audience

As the first step of our Supervisors and Team Leaders Development Pathway, this course is recommended for supervisors and first level or first time managers who require practical tools and techniques to gain the cooperation and support of staff.